The Interface Financial Group Certified As A World-Class Franchise

The Interface Financial Group Certified As A World-Class Franchise

LINCOLN, Neb. (July 31, 2012) – The Interface Financial Group has received World-Class Franchise® certification from the Franchise Research Institute® and FranSurvey®.

The recognition comes after an independent survey conducted by the Franchise Research Institute, in which 72.6% of all The Interface Financial Group franchisees participated. The survey was designed to determine the level of franchisee satisfaction within the IFG franchise system.

“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, founder and CEO of the Franchise Research Institute. A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. The Interface Financial Group was not afraid to ask their franchise owners tough questions, and their high marks provide scientific proof that they are consistently meeting franchisees’ needs.”

The survey asked IFG franchise owners to rate their franchisor through a series of questions in categories such as overall growth potential, quality, support and communication.

Among the responses received from Interface Financial Group franchisees:

• 94% gave a positive response to the franchisor’s commitment to mutual success.
• 93% responded positively to the initial training.
• 97% gave a high rating to the initial opening support provided by the franchisor.
• 97% gave a positive grade to the franchisor’s timely response to questions and minor problems.

According to Johnson, “The Interface Financial Group understands the importance of the partnership between franchisor and franchisees, and relies on unbiased data to make decisions which help to maximize franchisee sales and profitability. Further, IFG’s willingness to share this ‘look behind the curtain’ provides a level of transparency that is crucial for franchise candidates.”

“IFG CEO David Banfield commented that, “Having this type of feedback (compiled by a professional organization) is a must in helping us maintain and improve our support standards for our franchisees, and in determining our growth strategy for the future. World-Class Franchise certification for seven consecutive years is a validation which can be attributed as much to our franchisees as to our management and support teams.”

The Company Name franchise satisfaction results are available:
www.FranSurvey.com/ifg

About the Franchise Research Institute®:

Franchise Research Institute® and FranSurvey® were founded in 2002 to study and promote franchise excellence. As a full-service research firm focused on franchising, we perform franchisee satisfaction research in the U.S. and internationally. Existing franchisees (as consumers of the franchise system) can evaluate their franchise as a business opportunity. World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through scientific, confidential, third-party surveys.

Current World-Class Franchise opportunities include:

  • Auntie Anne’s
  • BrightStar
  • Children’s Lighthouse
  • City Wide Maintenance
  • CMIT Solutions
  • Color Glo
  • ComForcare Senior Services
  • Comfort Keepers
  • Compound Profit
  • CruiseOne
  • Express Employment Professionals
  • Express Oil Change and Service Center
  • FASTSIGNS
  • Fibrenew
  • Focus Brands International
  • The Goddard School
  • The Interface Financial Group
  • Liquid Capital
  • Miracle-Ear
  • Money Mailer
  • Mosquito Squad
  • Pop-A-Lock
  • ReBath Corporation
  • Speedpro Imaging
  • Spherion Staffing
  • Spring-Green
July 31, 2012 News & Media