Renew Crew Certified as a World-Class Franchise



Renew Crew Certified as a World-Class Franchise

By The Franchise Research Institute


LINCOLN, NE (Jan 6) – Renew Crew™ has received World-Class Franchise® certification from the Franchise Research Institute®.

The recognition comes after an independent survey conducted by the Franchise Research Institute, in which 76% of all Renew Crew franchisees participated. The survey was designed to determine the level of franchisee satisfaction within the Renew Crew franchise system.

“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, founder and CEO of the Franchise Research Institute.  “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Renew Crew was not afraid to ask their franchise owners tough questions, and their high marks provide scientific proof that they are consistently meeting franchisees’ needs.”

The survey asked Renew Crew franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.

Among the responses received from Renew Crew franchisees:

  • 100% gave a positive grade to the helpfulness of the franchisor’s field representatives.
  • 100% gave a positive rating for the overall communication between home office personnel and franchisees.
  • 95% said they would recommend the franchise to a prospective franchisee.
  • 95% agreed their franchisor is a competent, skillful organization they can rely on for help.
  • 94% said they are able to communicate directly and effectively with senior management.

According to Johnson, “Renew Crew understands the importance of the partnership between franchisor and franchisees, and relies on unbiased data to make decisions which help to maximize franchisee sales and profitability.”

“Our team is extremely dedicated to coaching and mentoring our franchisees as they build their local businesses to pursue their personal career, lifestyle and financial goals,” said Chris Grandpre, Chairman and CEO of Outdoor Living Brands, parent company of Renew Crew along with its sister brands including Archadeck, Outdoor Lighting Perspectives and Mosquito Squad. “We couldn’t be more delighted to earn this strong endorsement of the Renew Crew business by our franchisees – especially in our first year owning the business and a year filled with significant change.  We are incredibly optimistic about the future of Renew Crew and determined to assist each franchise to achieve their goals for their Renew Crew business.”

Renew Crew franchise satisfaction results are available at: Crew