Renew Crew Certified as a World-Class Franchise


Renew Crew® Certified as a 2015 World-Class Franchise®

By The Franchise Research Institute®

LINCOLN, NE (February 9, 2015) –The Franchise Research Institute® has awarded Renew Crew®  World-Class Franchise® certification for 2015.

Renew Crew qualified for this certification through a third-party validation survey conducted by the Franchise Research Institute, in which 81% of all Renew Crew’s franchisees participated. The survey measured 11 key metrics crucial to franchisee success within the Renew Crew’s franchise system.

“Franchisee validation is crucial when creating a sustainably successful franchise brand,” says Jeff Johnson, founder and CEO of the Franchise Research Institute.  “Renew Crew utilized unbiased, third-party feedback through confidential franchisee surveys to obtain open, honest input.  They are not afraid of transparency, and use the data gathered for the continued betterment of the company and the franchisee experience.”

The Franchise Research Institute asked Renew Crew’s franchise owners to rate their franchisor through a series of questions in categories such as overall quality, commitment to franchisee success, and overall communication.

Among the responses received from Renew Crew’s franchisees:

  • 100% gave a positive rating to the overall quality of the franchisor.
  • 100% rated the overall communication between home office personnel and franchisees favorably.
  • 95% of respondents indicated that they believe their franchisor cares about franchisee profitability and success.
  • 95% gave a positive grade the helpfulness of the franchisor’s field representatives.


“Renew Crew understands that high scores from franchisees (when obtained inclusively and confidentially) are proof that they are consistently meeting or exceeding franchise owners’ expectations.  These ratings provide a scientific basis for continued improvement of the support provided to franchisees,” says Johnson.

“Our team is extremely dedicated to coaching and mentoring our franchisees as they build their local businesses to pursue their personal career, lifestyle and financial goals,” said Chris Grandpre, Chairman and CEO of Outdoor Living Brands, parent company of Archadeck, Outdoor Lighting Perspectives, Mosquito Squad, Renew Crew and Casuwel. “While we commission the research each year to make sure we are factoring the “voice of the franchisee” into our efforts to improve the efficiency and profitability of each business, we couldn’t be more delighted to earn this strong endorsement by our franchisees.  As the category leader in cleaning and protecting outdoor surfaces, we are incredibly optimistic about the future of Renew Crew and determined to assist each franchisee to achieve their personal goals for their business.”

Renew Crew’s research results are available at:

About the Franchise Research Institute®:

Franchise Research Institute® was founded in 2002 to study and promote franchise excellence. As a full-service research firm focused on franchising, we perform franchisee opinion research in the U.S. and internationally. Existing franchisees (as consumers of the franchise system) can evaluate their franchise as a business opportunity. World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through scientific, confidential, third-party surveys.

For more information contact: Aftyn Arter, Project Manager, Franchise Research Institute,

800-410-5205 or