Outdoor Lighting Perspectives Certified as a World-Class Franchise
FOR IMMEDIATE RELEASE
Outdoor Lighting Perspectives Certified as a World-Class Franchise
By The Franchise Research Institute
LINCOLN, NE (Jan 6) – Outdoor Lighting Perspectives® has received World-Class Franchise® certification from the Franchise Research Institute®.
The recognition comes after an independent survey conducted by the Franchise Research Institute, in which 75% of all Outdoor Lighting Perspectives franchisees participated. The survey was designed to determine the level of franchisee satisfaction within the Outdoor Lighting Perspectives franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Outdoor Lighting Perspectives was not afraid to ask their franchise owners tough questions, and their high marks provide scientific proof that they are consistently meeting franchisees’ needs.”
The survey asked Outdoor Lighting Perspectives’ franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from Outdoor Lighting Perspectives franchisees:
- 97% gave a positive rating to the overall communication between home office personnel and franchisees.
- 100% gave a positive grade for the initial opening support supplied by the franchisor.
- 100% believe their franchisor responds in a timely way to minor questions and problems.
- 100% agree they are able to communicate directly and effectively with senior management.
According to Johnson, “Outdoor Lighting Perspectives understands the importance of the partnership between franchisor and franchisees, and relies on unbiased data to make decisions which help to maximize franchisee sales and profitability.”
“We’re thrilled to have received the World-Class Franchise designation for a second year in a row. Franchisee success and satisfaction is the driving force for our entire support team. To receive this distinction again is a testament to the support we strive to provide to our franchisees day in and day out,” stated Rich Young, Vice-President of Outdoor Lighting Perspectives.
Outdoor Lighting Perspectives franchise satisfaction results are available at: