Hardee’s Recognized as a 2021 World-Class Franchise® By the Franchise Research Institute®
FOR IMMEDIATE RELEASE
Hardee’s Restaurants LLC Certified as a 2021 World-Class Franchise®
By The Franchise Research Institute®
LINCOLN, NE (11/19/21) – Hardee’s Restaurants LLC has received World-Class Franchise® certification from the Franchise Research Institute®.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 71.23% of all Hardee’s franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the Hardee’s franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute®. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Hardee’s was not afraid to ask their franchise owners tough questions, and their high marks provide scientific documentation that they are consistently meeting franchisees’ needs.”
The survey asked Hardee’s franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from Hardee’s franchisees:
- 98% agree that they are in a positive, long-term relationship with their franchisor
- 95% gave a positive grade to the overall helpfulness of the franchisor’s field representatives.
- 94% gave a positive rating to the overall quality of the franchisor.
- 94% gave a positive grade to the initial training supplied by the franchisor.
- 93% gave a positive grade to the initial opening support supplied by the franchisor.
“Each and every day we strive to provide the right value proposition and exceed our franchisees expectations,” said Ned Lyerly, Chief Executive Officer of CKE Restaurants, owner, operator and franchisor of Hardee’s Restaurants. “The partnership and unity we have built with our Hardee’s franchise owners is reflected in these survey results. We are proud that our franchise partners have confidence and trust in the support we provide and humbled to have their recognition as a world-class franchisor.”
Hardee’s franchise satisfaction results are available at:
About the Franchise Research Institute®:
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln, Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For more information contact: Adrienne Johnson, Project Manager, Franchise Research Institute®, 402-489-5205 or Adrienne@FranSurvey.com.