CMIT Solutions® Recognized as a 2021 World-Class Franchise® By the Franchise Research Institute®
CMIT Solutions® Certified as a 2021 World-Class Franchise®
By The Franchise Research Institute®
LINCOLN, NE (2/1/22) – CMIT Solutions® has received World-Class Franchise® certification from the Franchise Research Institute®. This is the 16th consecutive year they have achieved this certification.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 72% of all CMIT Solutions franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the CMIT Solutions franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, founder, and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. CMIT Solutions was not afraid to ask their franchise owners tough questions, and their high marks provide scientific proof that they are consistently meeting franchisees’ needs.”
The survey asked CMIT Solutions’ franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from CMIT Solutions’ franchisees:
- 96% gave a positive rating to the long-term growth potential for their franchise business.
- 94% gave a positive rating to the quality of products and/or services provided from their franchisor.
- 92% gave a positive rating to the overall quality of their franchisor.
- 91% gave a positive grade for the quality of the marketing collateral provided by the franchisor.
- 97% gave a positive score when asked to grade the collaboration between fellow franchisees.
“As we continue to grow the CMIT Solutions franchise, the feedback and input we receive from our franchisees is absolutely critical,” Roger Lewis, CEO of CMIT Solutions shares. “The Franchise Research Institute’s work gives us invaluable insight from the franchisee perspective to help the company remain tightly aligned in the rapidly evolving IT services market.”
CMIT Solutions’ franchise satisfaction results are available at:
About the Franchise Research Institute®:
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln, Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For more information contact: Adrienne Johnson, Project Manager, Franchise Research Institute®, 402-489-5205 or Adrienne@FranSurvey.com