FOR IMMEDIATE RELEASE
CMIT Solutions® Certified as a 2015 World-Class Franchise®
By The Franchise Research Institute®
LINCOLN, NE (September 18, 2015) – CMIT Solutions® has received World-Class Franchise® certification from the Franchise Research Institute®. CMIT Solutions provides systems to deliver information technology to small and medium-sized businesses. As a franchise company, CMIT Solutions’ goal is to empower people to become successful entrepreneurs.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which a significant portion of all CMIT Solutions franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the CMIT Solutions franchise system.
“High ratings from franchisees, when obtained confidentially, are evidence that a franchisor consistently meets or exceeds franchisee expectations,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute. “CMIT Solutions understands this concept, and they work diligently to monitor and improve the support they provide to their franchisees.”
The survey asked CMIT Solutions’ franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support, and communication.
Among the responses received from CMIT Solutions’ franchisees:
- 98% gave a positive rating to the overall quality of the franchisor.
- 99% responded positively to the products and services received from their franchisor.
- 99% gave a positive grade to the collaboration between fellow franchisees.
- 97% gave a positive rating to the quality of the marketing collateral provided by the franchisor.
- 95% gave a positive rating to the opportunity provided by the franchise system.
“Franchisee input is an essential element of what drives our priorities,” says CMIT Solutions CEO and President Jeff Connally. “Less than 10% of franchisors engage an independent research organization to anonymously query their franchisee’s level of satisfaction. This places CMIT Solutions among the top tier of franchisors who take the opinions of their franchise partners seriously and are committed to the continuous improvement of their programs and processes.”
CMIT Solutions’ franchise satisfaction results are available at: www.WorldClassFranchise.com/CMITReport
About the Franchise Research Institute®:
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For more information contact: Aftyn Arter, Project Manager, Franchise Research Institute,
800-410-5205 or Aftyn@FranchiseResearchInstitute.com.