CKE International Recognized as a 2021 World-Class Franchise® By the Franchise Research Institute®
FOR IMMEDIATE RELEASE
CKE International Certified as a 2021 World-Class Franchise® By The Franchise Research Institute®
LINCOLN, NE (11/19/21) – CKE International has received World-Class Franchise® certification from the Franchise Research Institute®.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 81.25% of all CKE International franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the Hardee’s franchise system.
According to Jeff Johnson, Founder of the Franchise Research Institute®, “CKE International understands the importance of the partnership between franchisor and franchisees, and relies on unbiased data to make decisions which help to maximize franchisee sales and profitability. Further, CKE International’s willingness to share this ‘look behind the curtain’ provides a level of transparency in their franchise that is critical for franchise candidates.”
The survey asked CKE International’s franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from CKE International’s franchisees:
- 100% gave a positive grade to the overall helpfulness of the franchisor’s field representatives.
- 100% gave a positive rating to the high standards of quality performance throughout the organization.
- 100% gave a positive grade to the initial opening support supplied by the franchisor.
- 100% gave a positive rating to the overall communication between Corporate Headquarter personnel and franchisees.
- 98% gave a positive rating to the overall quality of the franchisor.
“We are elated by the strong International survey scores earned by CKE International for a second year in a row,” said Mike Woida, President, International. “We’re privileged to support and partner with a phenomenal group of franchisees around the world to deliver an unforgettable experience to our guests in each of our Internationally operated Carl’s Jr. and Hardee’s restaurants. The valuable feedback that we received last year motivated us to serve our franchisee community even better, and we are thrilled to see it reflected in this year’s results. CKE is honored to have earned the right to be called a World-Class Franchise yet again and we know we must continue to set the bar to that standard every day.”
CKE International’s franchise satisfaction results are available at:
About the Franchise Research Institute®:
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln, Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For more information contact: Adrienne Johnson, Project Manager, Franchise Research Institute®, 402-489-5205 or Adrienne@FranSurvey.com.