CKE International – Carl’s Jr.® and Hardee’s® – Recognized as a 2021 World-Class Franchise® By the Franchise Research Institute®
FOR IMMEDIATE RELEASE
CKE International – Carl’s Jr.® and Hardee’s® – Recognized as a 2021 World-Class Franchise®
By the Franchise Research Institute®
LINCOLN, NE (Date) – CKE International has received World-Class Franchise® certification from the Franchise Research Institute®!
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 74% of CKE International franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the CKE Restaurants Holdings, Inc. (“CKE”) International franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. CKE was not afraid to ask their franchise owners tough questions, and their high marks provide scientific documentation that they are consistently meeting franchisees’ needs.”
The survey asked CKE International franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support, and communication.
Among the responses received from CKE International franchisees:
- 100% gave a positive rating to overall communication
- 98% gave a positive grade for initial opening support
- 98% gave a positive grade to the helpfulness of the franchisor’s field representatives
- 98% gave a positive rating to the quality of products and/or services received from their franchisor
- 94% gave a positive rating to the overall quality of their franchisor
“We are delighted and very proud by the strong International survey scores earned by CKE,” said Mike Woida, President, International. “We’re privileged to support and collaborate with an amazing group of franchisees around the world to deliver an awesome experience to our guests in each of our Internationally operated Carl’s Jr. and Hardee’s restaurants. The valuable feedback that we receive through the annual franchise system surveys continues to help motivate our team to ensure that we’re providing the support and systems that our owners/operators need to be successful and grow their businesses. It’s the areas where there are opportunities that are most important to us and that’s where it makes all the difference to our franchise partners. CKE is honored to have earned the right to be called a World-Class Franchise and know that we have to continue earning that title every day.”
CKE International franchise satisfaction results are available at: www.WorldClassFranchise.com/CKEInternational
About the Franchise Research Institute®:
The Franchise Research Institute is a research firm based in Lincoln, Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
FRI specializes in the research process, data collection, and reporting of franchisee feedback. Most importantly, our team has firsthand experience as franchisees and working for franchisors. This experience and knowledge allow the team to contribute critical data to a franchisor based on the individual brand’s needs.
For more information contact: Jeff Johnson, CEO and Founder, Franchise Research Institute,
402.489.5205 or Jeff@FranSurvey.com.
CKE Restaurants Holdings, Inc. (“CKE”), a privately held company based in Franklin, Tennessee, owns, operates and franchises Carl’s Jr. and Hardee’s, two beloved iconic brands, known for one-of-a-kind premium and innovative menu items such as 100 percent Black Angus Thickburgers®, Hand-Scooped Real Ice Cream Shakes™ and Hand-Breaded Chicken Tenders™. With both a US and international footprint, Carl’s Jr. Restaurants LLC and Hardee’s Restaurants LLC have over 3,900 franchised or company-operated restaurants in 44 US states and 42 international markets and overseas U.S. territories. For more information about CKE International, please visit https://carlsjrfranchising.com/international/ and for more information about CKE in general, please visit www.ckr.com.