LINCOLN, NE (April 18th, 2013) – Mosquito Squad has received World-Class Franchise® certification from the Franchise Research Institute®.
The recognition comes after an independent survey conducted by the Franchise Research Institute, in which 77.2% of all Mosquito Squad franchisees participated. The survey was designed to determine the level of franchisee satisfaction within the Mosquito Squad franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Mosquito Squad was not afraid to ask their franchise owners tough questions, and their high marks provide scientific proof that they are consistently meeting franchisees’ needs.”
The survey asked Mosquito Squad franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from Mosquito Squad franchisees:
- 94% gave a positive grade to the overall quality of the franchisor.
- 99% responded positively to the initial training provided by the franchisor.
- 95% gave a positive grade to the ongoing training and support provided by the franchisor.
- 98% gave a positive rating to the overall communication between home office personnel and franchisees.
According to Johnson, “Mosquito Squad understands the importance of the partnership between franchisor and franchisees, and relies on unbiased data to make decisions which help to maximize franchisee sales and profitability. Further, Mosquito Squad’s willingness to share this ‘look behind the curtain’ provides a level of transparency in their franchise that is crucial for franchise candidates.”
“Our corporate team is extremely dedicated to coaching and mentoring our franchisees as they build their local businesses to pursue their personal career, lifestyle, wealth and income goals,” said Christopher Grandpre, Chairman and CEO of Outdoor Living Brands. “We look forward to a successful year for all Mosquito Squad franchisees and to continuing to support the brand’s rapid growth across the country. Most importantly, we look forward to working to ensure our clients can enjoy an outdoor living lifestyle – pest and disease free.”
Mosquito Squad franchise satisfaction results are available at: