FOR IMMEDIATE RELEASE
FASTSIGNS® Certified as a 2015 World-Class Franchise®
By The Franchise Research Institute®
LINCOLN, NE (March 11, 2015) – FASTSIGNS® has received World-Class Franchise® certification from the Franchise Research Institute®.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 63% of all FASTSIGNS franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the FASTSIGNS franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. FASTSIGNS was not afraid to ask their franchise owners tough questions, and their high marks provide scientific documentation that they are consistently meeting franchisees’ needs.”
The survey asked FASTSIGNS franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, training, support, and communication.
Among the responses received from FASTSIGNS franchisees:
- When asked about the overall quality of the franchisor, the response was 100% positive.
- When asked to rate the opportunity provided by the FASTSIGNS franchise system, 99% responded positively.
- Respondent ratings for opening support and ongoing training and support supplied by the franchisor were 95% positive.
- When asked about the quality of products and services received from the franchisor, responses were 98% positive.
“Ensuring franchisee satisfaction is a cornerstone in ensuring franchisee success. As the pillars of this company, the support of each individual franchisee is pivotal in the system’s success,” said Catherine Monson, CEO of FASTSIGNS International, Inc. “To be recognized as a World-Class Franchise for the quality, support, training and open communication for our franchise system as well as the growth potential of our brand is an incredible honor. This reaffirms that our team implements the right practices and that our franchisees recognize and feel the impact of those efforts.”
FASTSIGNS franchise satisfaction results are available at:
About the Franchise Research Institute®:
The Franchise Research Institute is the original auditor of franchisee validation and does NOT sell leads or advertising. World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For more information contact: Aftyn Arter, Project Manager, Franchise Research Institute,
800-410-5205 or Aftyn@FranchiseResearchInstitute.com.